This Privacy Policy explains how Bane Consulting Services Inc. / Banecs Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and SalesBot application. We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

SalesBot Application Privacy

1. Information We Collect

1.1 Information You Provide:

Contact information (name, email, phone number) when you submit forms
Company information and business requirements
Communication preferences
Any other information you voluntarily provide

1.2 Information Automatically Collected:

IP address and device information
Browser type and version
Pages visited and time spent on our website
Referring website information
Cookies and similar tracking technologies

2. How We Use Your Information

To respond to your inquiries and provide requested services
To communicate with you about our services and updates
To improve our website and services
To analyze website usage and performance
To comply with legal obligations
For legitimate business purposes with your consent

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Types of cookies we use:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand website usage (Google Analytics)
Preference cookies: Remember your settings and preferences

4. Third-Party Services and Integrations

We integrate with third-party platforms and services, including but not limited to:

LinkedIn: For professional networking and lead generation services
Microsoft Teams: For communication and collaboration
Google Analytics: For website analytics and performance monitoring
Email service providers: For communication and marketing

Important Notice: When using our services that integrate with third-party platforms like LinkedIn, you acknowledge that such activities may be subject to the terms and policies of those platforms. We recommend reviewing the privacy policies and terms of service of these third-party platforms.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With your explicit consent
To provide services you have requested
With trusted service providers who assist in our operations
When required by law or to protect our legal rights
In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights Under PIPEDA

Under Canadian privacy law (PIPEDA), you have the following rights regarding your personal information:

Access: Request access to your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Withdrawal of consent: Withdraw consent for certain uses of your information
Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be processed and stored in countries other than Canada, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

11. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Email: info@banecs.com

Address: Bane Consulting Services Inc., Ontario, Canada